Developing leading indicators to tell a data driven story

Time: 1:15 pm
day: Day Two


  • Balancing Coverage and Context: Determining the right mix of leading and lagging indicators to contextualize the story without drowning users in detail
  • The 5 Why’s of Metric Design: A simple technique anyone can use to build leading indicators
  • Using Lagging Indicators to Calibrate: Using existing data and KPIs to back test what leading indicators are actually telling us
  • Putting Metrics into Action: Using metrics and your operational risk appetite to drive conversations with senior leaders